Loxx Boxx has announced significant updates to its package protection plans and mobile app. These enhancements include new and improved features to equip customers to safeguard packages from theft and deter porch pirates.
The average consumer is projected to spend nearly $6000 online in 2024; by 2026, this spending is expected to climb to $7000. Package theft also continues to rise, with an estimated 119 million packages stolen in 2023. In a time when safeguarding deliveries is more critical than ever, Loxx Boxx offers its steel, porch-mounted delivery storage boxes to ensure packages remain secure until consumers can retrieve them.
App Updates and New Features
- Email Integration: Loxx Boxx now offers two opt-in features that simplify the process of adding delivery tracking details into the app. Gmail users have the option to enable the new Google-authorized “Connected Inbox” feature, which securely scans their connected Gmail account for inbound vendor emails containing tracking numbers and automatically adds them to their Loxx Boxx app. Users of other email services can also enjoy automated tracking capabilities, found under the “Track Your Orders” menu option in the app, by forwarding emails containing tracking numbers to a dedicated address.
- Voice Assistant Support: Customers can receive real-time alerts about shipments, internal box temperature, tampering, and battery life status with the new free-to-enable Loxx Boxx Amazon Alexa Skill. Users can also use the Alexa integration to grant carriers access to the Loxx Boxx, using verbal commands to input tracking numbers or personalized codes in the app.
- Enhanced Courier Support: The Loxx Boxx app now supports secure tracking and delivery protection for over 1000 parcel carriers worldwide, expanding from its initial support for major courier services including Amazon, DHL, FedEx, Lasership, UPS, and USPS.
- Improved User Experience: In addition to software upgrades for faster, more intuitive app navigation, the Loxx Boxx app now incorporates embedded video tutorials that improve users’ solution setup, calibration, and deployment experience.
Defender Protection Plans
To meet evolving customer needs and shipping requirements, Loxx Boxx has updated its protection plans, introducing Defender LTE and Defender Wi-Fi. These plans come with advanced monitoring and package tracking features, providing customers with peace of mind for a subscription cost of less than $1 per week. Additionally, customers who purchase a Loxx Boxx with a Defender plan through the Loxx Boxx website will receive their first year of monitoring free.
In the unlikely event a delivery is stolen from a Loxx Boxx, all Defender-level protection plan customers are protected by the Loxx Boxx Safe Receipt Guarantee. Loxx Boxx offers up to $500 towards the cost of any items stolen from a properly deployed unit.
For a detailed rundown of the new Defender protection plans, visit loxxboxx.com/pages/purchase-options.
For more information, visit www.loxxboxx.com.
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